Police apologise over child murders probe
from the article on BBC News:
Scotland's largest police force has apologised for a series of failures in its handling of a double child murder.
Strathclyde Police said that it was "extremely sorry" for the way Giselle Ross was treated after the deaths of her sons, Paul, six, and Jay, two.
The children were murdered by their father Ashok Kalyanjee at a beauty spot in the Campsie Fells in May 2008.
Prison Ombudsman seeks apologies from staff for unfair treatment of prisoners
by Stephen Shaw, England and Wales Prisons and Probation Ombudsman, writing in Inside Time:
As Ombudsman, I have tried to pioneer a restorative approach to complaints investigations. If a prisoner has been treated unfairly, a properly worded apology from the staff concerned is the best way of putting things right.