Can Mandela's model for restorative justice work in healthcare?
from the article on the Health Service Journal:
...Rather than being motivated by the desire for vengeance, Mandela was a driving force behind the establishment of the Truth and Reconciliation Commission in 1995, a distinctive approach to addressing the aftermath of harm that emphasised healing over punishment.
IIRP graduate Beth Alosi applies restorative practices at Ford Motor Company
from the article on the Restorative Works Learning Network:
Beth Alosi was working as a teacher and taking courses towards a master’s degree in restorative practices in education from the International Institute for Restorative Practices (IIRP), but unbeknownst to her, the future pointed to a job with Ford Motor Company. Her father, Ed Alosi, had always worked in auto service, training and consulting, and Beth, while growing up, spent time with him at dealerships and even held a job for four years detailing cars. Beth often talked to her father about the restorative practices she was learning, and they both saw something in common between Beth’s work teaching and engaging adults in literacy and workforce development programs and Ed’s consulting work where he had to engage auto dealers to make positive changes in their businesses. When Ed returned from an event outlining Ford’s new Consumer Experience Movement (CEM), a program for revamping customer service, it all came together. In the words of a Ford VP, “The Consumer Experience Movement is about helping dealers focus on the people aspect of the business — not just what we do but how we do it. It all comes down to how you treat people.”* Ed said to Beth, “It’s restorative practices!”
Feb 12, 2014 Workplaces
Addressing lateral violence in the workplace
From the report by John Thompson-Mills:
...Restorative Justice is now appearing in another form of conflict resolution, to address lateral violence in Aboriginal communities.
Lateral violence is a verbal form of bullying but it can occur in many forms from making faces and raising eyebrows to malicious gossip, shaming, backstabbing, broken confidences and social exclusion.
Health trust looks to solve complaints
from the article in the Gloucestershire Echo:
Complaints about staff attitude, a lack of response to phone calls and not enough support have been received by the 2gether NHS Foundation Trust.
The mental health services provider in Gloucestershire and Herefordshire received 35 complaints from October to the end of December.
Restorative justice in the workplace
from the entry on Mediation Services:
Yet, studies show that the best places to work in North America have not attained that ranking by policies. In fact, some of them have one page of policy – and that page focuses on values and not on dos and don’ts. It starts with hiring the people, first and foremost, with the right values and attitudes, and then ensuring they have the skills necessary to complete their task.
So, what does this have to do with restorative principles? Everything! If an organization wants to be a fabulous place to work, they have to figure out what their values are – and often the best places to work have values consistent with restorative principles – respect, honesty, willingness to hold others accountable and be held accountable, ability to take responsibility for one’s actions, the rare and necessary skill of thinking outside the box, curiosity, loyalty to a team, commitment to working with others …
May 03, 2011 Workplaces
The promise of restorative justice: New approaches for criminal justice and beyond
Reviewed by Martin Wright
It is becoming increasingly clear that the principles of restorative justice can be used, as the editors say, outside the formal criminal justice system, and this book bears witness to that. Half is about criminal justice, and half about other applications in schools and elsewhere. The contributors reflect the book’s origins among a group at Fresno Pacific University in California, but other chapters come from Bulgaria, Canada, Hong Kong and the United Kingdom.
How do people experience using restorative practice at work?
The Goodwin Development Trust is a registered charity situated in the heart of Kingston-upon-Hull (www.goodwintrust.org).
Created over fifteen years ago by the residents of the city’s Thornton Estate with the intention of improving local living conditions, the Trust now manages a diverse range of projects.
Can bullying be mediated?
This question has arisen recently because the American Arbitration Association (AAA) and Alternative Dispute Resolution Consortium (ADRC) have recommended that colleges and universities provide mediation as an option for faculty who feel bullied by their colleagues. Workplace bullying as defined by the Workplace Bullying Institute (WBI – see below) seems to me to rarely be negotiable - or mediable – especially to those experiencing it. However, based in large part on my involvement in helping establish a restorative justice program at the University of Colorado at Boulder in the late 1990’s, I believe there are two specific practices from that tradition that could be used to facilitate meaningful and potentially even healing encounters in these situations. These practices differ from the more familiar forms of mediation and the conditions required for success are very specific.
As a university ombuds I have found mediation is often an effective way to help staff and faculty to manage and/or resolve workplace disputes. Sometimes both people have the same concern(s) and sometimes their concerns differ. But in most disputes I have mediated, both parties seemed to contribute fairly equally to the creation of the dispute. As a result, they could usually participate fairly equally in developing solutions. And agreements they made to resolve their disputes – even when they included relationship issues such as respect, trust, or communication - usually seemed balanced, as well.
Dec 15, 2010 Workplaces
Brady encourages Magdalene survivors in talks with church
Primate of All-Ireland Cardinal Seán Brady has encouraged Magdalene survivors in their efforts to establish dialogue with religious congregations.
The cardinal met representatives of advocacy group Justice for Magdalenes (JFM) for two hours at his residence in Armagh on Thursday evening. He said yesterday it was a welcome opportunity to listen to the perspective of the JFM on “the story of the involvement of church, State and society in the former Magdalene laundries”.
“By today’s standards much of what happened at that time is difficult to comprehend,” he said.
Workplace bullying and restorative justice – how to help the families left behind
A feature article on workplace bullying in The Age newspaper on 10 March 2010 has the additional or secondary benefit of again raising the relevance of “restorative justice” to the issue of occupational safety and health.
The main element of the article is the McGregor family who had two children commit suicide over related issues. The son, Stuart McGregor, described as being chronically depressed, was being bullied at work. He confided in his sister, Angela McGregor, over the issues. Angela had been bullied at school. [Angela] killed herself. A month later, Stuart followed.
Mar 16, 2010 Workplaces