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Prison Ombudsman seeks apologies from staff for unfair treatment of prisoners
by Stephen Shaw, England and Wales Prisons and Probation Ombudsman, writing in Inside Time:
As Ombudsman, I have tried to pioneer a restorative approach to complaints investigations. If a prisoner has been treated unfairly, a properly worded apology from the staff concerned is the best way of putting things right.
Feb 19, 2010 Country:England&Wales, Region: Europe, Conflict, Prison
