- Showing 1 posts filed under: Conflict [–] published between Feb 01, 2010 and Feb 28, 2010 [Show all]
Prison Ombudsman seeks apologies from staff for unfair treatment of prisoners
by Stephen Shaw, England and Wales Prisons and Probation Ombudsman, writing in Inside Time:
As Ombudsman, I have tried to pioneer a restorative approach to complaints investigations. If a prisoner has been treated unfairly, a properly worded apology from the staff concerned is the best way of putting things right.