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Summary
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This document updates and replaces a similar set of standards published by Mediation UK in 1993. Some of the key purposes of the standards include improvement of mediation services, promotion of national criteria for assessing and accrediting mediation services, and protection of clients. The document consists of an introduction, a definition of mediation, information on Mediation UK, standards for mediators and mediation services, and an appendix. The standards for mediators and mediations services cover ethical values and guidelines for operations. The appendix lists skills and knowledge relevant to mediators.
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