Contending that the conventional criminal justice system inadequately deals with the results of crime, and even adds to the damage inflicted by crime, Friesen urges an alternative system of justice. In contrast to what she sees as the adversarial, retributive character of conventional justice, she proposes restorative justice as a better alternative. Friesen sketches theoretical underpinnings for both conventional criminal justice and restorative justice. Her emphasis is on facilitated discussion or mediation between victim and offender. As examples she looks at truth and reconciliation commissions in response to violence in various countries. Her aim is to develop a model of mediation that can be applied successfully in a Canadian context.