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Umbreit, Mark S and Greenwood, Jean (1997). Criteria for Victim-Sensitive Mediation & Dialogue with Offenders Washington, DC: U.S. Department of Justice, Office for Victims of Crime.

Umbreit and Greenwood summarize key criteria for mediation and dialogue that protect the victim and seek restorative outcomes – results that repair the harm caused by the victimization to the extent possible. They outline the basic purposes and principles of victim-offender mediation and dialogue. They also indicate concrete practices and procedures to foster such mediation and dialogue.

Link: 2ssw.che.umn.edu/rjp/Resources/Documents/UmbGr97a.pdf

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