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You are here: Home articlesdb articles Delattre, Regina and Delattre, Gerd. TOA-Servicebüro: Objectives, tasks, activities

Summary

Delattre, Gerd and Delattre, Regina (1998). TOA-Servicebüro: Objectives, tasks, activities Cologne, Germany: DBH-Fachverband für Soziale Arbeit, Strafrecht und Kriminalpolitik.

DBH is the German Association for Social Work, Criminal Law, and Crime Policy. The TOA-Servicebüro – Servicebüro für Täter-Opfer-Ausgleich und Konflictschlichtung – is a project of DBH in Cologne, Germany. TOA-Servicebüro seeks to deal with conflict and crime through victim-offender mediation rather than through traditional criminal justice processes. This document summarizes the objectives, tasks, and activities of the TOA- Servicebüro. It includes the historical background to TOA-Servicebüro, target groups for the service bureau’s work, and highlights of its work.


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