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Umbreit, Mark S (1993). How to Increase Referrals to Victim-Offender Mediation Programs. Waterloo, CAN: Fund for Dispute Resolution.

A report describes an assertive process of negotiating in victim-offender reconciliation. Strategies are presented for increasing the number of case referrals received from criminal justice agencies, and for enhancing the support and involvement of criminal justice officials in mediation programs.

Link: http://www.rjp.umn.edu/img/assets/13522/How%20to%20Increase%20Referrals%20to%20VOM%20Programs.PDF

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