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Lehmann, Ingrid A. Managing Public Information in a Mediation Process Washington, D.C.: United States Institute of Peace

Managing Public Information in a Mediation Process helps mediators identify and develop the resources and strategies the need to reach these audiences. It highlights essential information tasks and functions, discusses key challenges and opportunities, and provides expert guidance on effective approaches. Examples from past mediations illustrate how various strategies have played out in practice. (Excerpt)


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