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Ritchie, James and O'Connell, Terry (2000). Restorative justice and the need for restorative environments in bureaucracies and corporations. In Restorative justice and civil society, eds. Heather Strang and John Braithwaite, 149-164. Cambridge, UK: Cambridge University Press.

In this paper Ritchie and O’Connell explore the possibilities of advancing a civil society by applying restorative justice principles to reform of bureaucracies and corporations. Citing the argument of some observers that bureaucracies exhibit the characteristics of drug-addicted individuals, they reflect on “addictivenessâ€? in organizations and its effects. This leads to examination of ways in which restorative justice can contribute to change in organizations to emphasize relational values and to promote responsiveness to the people they employ and the people they serve. The authors illustrate their points with examples from education, policing, and corrections.

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